Enterprise Rent-a-car

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4.3

( 8 reviews )

Auto Repair, Auto Detailing

Open 07:30 AM - 05:00 PM See Hours

499 Hespeler Rd Unit 6, Cambridge, ON N1R 6J2, Canada +1 5196-228-292

Enterprise Rent-A-Car is a well-known car rental agency with multiple locations worldwide. Known for its excellent customer service and competitive pricing, Enterprise Rent-A-Car has established itself as a trusted and reliable choice for individuals and businesses in need of rental vehicles. With a wide range of vehicles to choose from, including small cars, SUVs, and more, customers can expect a seamless and hassle-free experience when renting from Enterprise. The company prides itself on its commitment to providing top-notch service, making it a top choice for those in need of reliable transportation. Whether for business or leisure, Enterprise Rent-A-Car is a go-to option for those seeking quality rental vehicles and exceptional customer service.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
From the business
- Identifies as women-owned

Reviews

4.3/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Jay huizar (junior)

March 22, 2024

This was definitely the best rental experience I have had with any car rental service. I was picked up in time to make an appointment, given a vehicle comparable to my own, with exceptionally low mileage, and was given an excellent overview of the vehicles features before leaving the lot. The return process was efficient, and a manager took me to pick up my car so I didn't have to wait for their regular driver to return. I had a tight timeline, so I appreciated the help in getting to work on time. This location has definitely upped their customer service experience. It surpassed my expectations and more than made up for a not so stellar experience years ago. People do make a difference, and the staff at this location proved that point.

Joel vanderzouwen

March 22, 2024

I have had to rent a vehicle twice in the past three months for a few weeks at a time while my car was being repaired. Front desk staff were excellent! Stewart Wilson did an amazing job! I will definitely rent from here again They are prompt courteous and make you feel welcome.

Jared cohee

March 22, 2024

Thank you to the entire team at this location.for providing excellent customer service. This is not the first time I am impressed with this specific location’s excellent service which is why I consider myself one of their loyal customers and always rent from this specific location. The staff is always awesome and been their customer for this location for years now.

Vivian yao

March 22, 2024

Got an insurance claim. Called and booked a larger vehicle and agreed to pay the difference. Well went to pick up the large suv and the assistant manager tells me they don’t have any large vehicles that are available that they are all out. The one that did get returned is gone to get tires put on. Well she called 2 of the other clients that were going to return them the following day and one didn’t answer and the other one said yes by 1.30 it will be there. The assistant manager tells me to come change the next day. I called in and they said yes but give them time to clean the vehicle and all so come around 3.30 to 4. I asked is that confirmed and that said yes. Half hour later they call again saying no they can’t get me that vehicle. I could have rented from a different rental company but I decided them. Also the car I got had 10 km left to the fuel tank. That car is going back I won’t deal with these people.

Candy calabrese

March 22, 2024

My rental experience with the Cambridge Enterprise was very satisfying. They had a car waiting for me as scheduled and car was very clean and well maintained. Counter service on pick up date with Stewart and return date with Tanner (who were both very pleasant) made the procedure hassle free.

Bob walpole

March 22, 2024

I went to get my rental from this branch on Friday morning, but I was not happy with the selections available for me. Ariella was on duty at that time. She took great care of my requirement and went out of the way to get me the right car. I was very happy with the service I got from her. She is doing a great job!!!

Michelle washington

March 22, 2024

Easy process and affordable. Great customer service from Mr. Stewart Wilson. He even arranged to drop me off at my work after returning the car. Definitely will go back again.

Lu wen

March 22, 2024

I had to rent a vehicle while mine was being fixed. I was greeted by Stewart Wilson who was extremely helpful. He helped me understand the process and how everything works. Would definitely recommend!